STORE POLICY
at nuelashedit we work hard to ensure our customers have a smooth and easy shopping experience in hopes of them returning in the future. this is why we have devised a set of policies to allow for this experience. if you don't find the information you're looking for, please don't hesitate to contact us today!
REFUNDS&RETURNS
unfortunately, we do not offer refunds for any used or opened orders for hygiene and sanitation reasons however, if there is a problem with your order,such as a fault, please contact us for support.
contact us on [email protected]
SHIPPING
all orders are shipped using Royal Mail's First Class shipping service. Royal Mail strive to deliver First Class mail the next day but do allow up to a week to receive your order in the UK. For international shipping. allow up to two weeks to receive your order. after orders have been shipped out, we are no longer responsible for your order and therefore any actions needed to be taken will be out of our hands.